论沟通的重要性。

lungoutongdezhongyaoxinghegoutongdeyishufangshi。

一、论沟通的重要性

1、正确沟通的重要性

shiniyiyigeshenmexintaishenmeshenfenquyurengoutong，niyiyigeshenmetaiduquyurengoutong。

2、家庭沟通的重要性

 zaijialiruguonixuebuhuihejiarengoutong，yizhirenweijiarenbulijienishitamenwentidehua。neinijiarenjiuyongyuanbuzhidaoniyoushenmewentile。

3、朋友之间沟通的重要性

yupengyoujiaowangzhijiandegoutongshifeichangzhongyaode，yinweizheiyangnimendeyouqingcaihuizhangjiu，caibuhuiyinweiwufagoutongerduofenzheng。

二、沟通的艺术与技巧

kanaijizuiyoumingdegeyanshi，“xiangxinzijifangnengchenggong。”zheiyangnengjifaniduiyishudegoutongyujiqiao。

 benshushikanaijichubandediyibuchenggongxuezhuzuo，shulijiaohuilerenyinggaizenmechulitufashijian，zenmechulilianghaodegoutongnengli，zenmefahuizijideqianneng。

三、怎样算有效沟通？

1、前要准备

 yaoxianmingqueshiqinggoutongdeduixiang、goutongdeneironghegoutongyaodachengdexieyi，zongjieyixiajiushisandayaosu：duixiang、neironghexieyi。“jihuizongshiliujiyouzhunbeideren”，shiqianzhunbeiyeshiyingxianggoutongchengbaidezhongyaoyinsu。

2、确认需求

 tongyangyeshisandian：tiwen、lingtinghequeren。youxiaogoutongshijianlizaixuqiuzhishangde，chongfenlijieduifangxuqiu，cainengshigoutongguochenggengjiawanzheng。

3、阐述观点

zaichanshuguandiandeshihouyidingyaoanzhaoshuxing、zuoyongheliyideshunxu，zuodaorangduifangnenggoutingdonghejieshou。

4、理异议

 yigelianghaodegoutongzhebujinyaoyouzijideguandian，haiyaomingbaiwentichuxiandeyinguocongerqujiejue。 danggoutongguochengzhongchuxianyijianbuyishiyaodingzhengzijidetaidu，buyaoyinweiyixiexiaoshiercuowupanduanshitai。

5、达成协议

shifouwanchenglegoutong，kankanxieyinengfoudachengyizhi。yaozhuyi：duicanyuzhebiaoshiganxie、zanmeiheqingzhu。